Returns Center

At Home and Beyond LLC, we strive to ensure your complete satisfaction with every purchase. Our Return Center is designed to make returns as easy and seamless as possible. Below, you’ll find detailed information on how to process a return, our return policy, and how we can assist you.

Return Policy

  1. Eligibility:
    • Items must be returned within 30 days of the delivery date.
    • Products should be in their original condition, unused, and with all original packaging and tags intact.

  2. Non-Returnable Items:

    • Gift cards
    • Personal care items (if used)

  3. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately at  contact@homeandb.com
       with your order number and a description of the issue. We will provide a prepaid shipping label for the return and offer a replacement or refund.

How to Return an Item

  1. Contact Us:

    • Email us at  contact@homeandb.com
       with your order number and reason for return. You can also call us at 1(704) 413-3285 . Our customer service team will guide you through the return process.

  2. Prepare Your Return:

    • Pack the item securely in the original packaging, if possible.
    • Include all original tags, accessories, and any paperwork that came with the product.

  3. Shipping Your Return:

Home and Beyond LLC Return Center

Use the return shipping label provided by our customer service team, or ship the item to:


9935 Rea Rd D 211
Charlotte, NC 28277, USA

 

 

  1. Processing Time:
    • Once we receive your return, we will inspect the item(s) and process your refund or exchange within 1-2 business days. Refunds will be issued to the original payment method.

Contact Us

If you have any questions or need further assistance with your return, please do not hesitate to contact us:

Thank you for shopping with Home and Beyond LLC. Your satisfaction is our top priority.